Our Covid-19 Policy
Given the unknown circumstances in the world at the moment we just wanted to put your mind at ease, with our plans here at Pom Stitch Tassel.
We are still open for business as usual. Our studio premises in Newton Abbot is open by appointment only as we continue the building works on it (although the shop downstairs is open to the public). We are hoping to do an open party once it has finished, and we will have more details on this at a later date.
PARTIES - If you have a booked a party with us or would like to book a party with us, you still can. We are still taking party bookings for the rest of 2020 and from then on. As long as the party is a maximum of 10 children and are all and healthy and well (as are we) and there are no government restrictions saying otherwise, all of our parties will go ahead. Worst case scenario if we have to postpone the party we will. We do charge for cancellations two weeks to the date or thereafter, but before this time you will only lose your deposit. HOWEVER, there is no charge in changing the date of the party or postponing it, especially given the current situation we are very understanding.
WORKSHOPS & CLUBS - We will be taking these ONLINE. None of our planned Easter workshops and clubs will take place until the kids go back to school full time and it is safe to do so. Sewing clubs will not be possible given the requirement for sewing machines but craft clubs will still continue. < More on this soon.
CRAFT KITS - For as long as Royal Mail continues to deliver and supplies do not run out/our suppliers close, we will be selling our craft kits and Pom Pom makers online. There is FREE delivery when you spend £10 or over on our online shop, use code “BEHAPPY”. There is no set date for this code to end.
Protecting my customers, myself and members of the public are priority and we will update our policy as development on the virus continues. We are a small business and in order to survive must diversify so this is us for the next few months until we are able to go back to normal.
Please do keep an eye on our social media pages, website and e-mail newsletter as we will continue to provide you with an update as we go forward.
Your amazing support means we can carry on as the crazy pom pom company we are!
Stay safe & look after yourselves.